Unmatched service, every step of the way.
Your HR tech partner should empower your success, not frustrate your efforts. At Quantum Workplace, we redefine what exceptional service means and give you the confidence that you've made the right choice.
Let us show you what world-class support feels like.
Why HR executives choose Quantum Workplace
95% satisfaction score
Highest satisfaction ratings for product, service, and customer value
70 Net Promoter Score
Industry-leading NPS for HR and business technology
96% ease of doing business with
Voted easiest to do business with on G2
97% rating on value to the board room
Top-tier satisfaction from customer CEOs and Board Members
Hear from our customers who love us
We have a wonderful partnership with Quantum Workplace. There was no disconnect between the expectations set in the sales process and the actual utilization of the platform. They are incredibly customer-focused and very nimble. We've been able to build deep relationships with a really great partner who is truly engaged in our success.
Nicole Davies
VP of Talent Optimization, Valet LivingThe best part of working with Quantum Workplace is their dedicated team who is focused on ensuring we are successful with our engagement programs.
Michael Foss
Chief Human Resources Officer, Neovia LogisticsAlthough having software that meets your requirements is important, having a good support team is critically vital to your success. The team at Quantum Workplace has been phenomenal and really knows their stuff. Support is always helpful and quick to respond as well.
Melissa O.
Talent Management Analyst, G2 Crowd ReviewWhat I like the best about Quantum Workplace is they act as a partner. They work with you to look at your issues and find solutions that best meet your needs. They are always very attentive and eager to help.
Stephanie S.
Employee Development Manager, G2 Crowd ReviewThe people at Quantum are experts. They make the process simple and provide excellent analysis and guidance so we can focus on actions and results.
Sonja T.
Director of HR, Fossil GroupAs we continued our partnership with QW, we realized their high commitment to daily customer service needs, diligent project management processes, and, most importantly, genuine interest and care for our business success. I would recommend Quantum Workplace to any organization
Erin P.
Organizational Development, G2 Crowd ReviewThe teams behind the magic
When you partner with Quantum Workplace, you'll be supported by a dedicated team who acts as an extension of your workplace. Along the way, you'll engage with various roles designed to help you succeed.
- Customer Success Manager
- Customer Implementation Manager
- Insights Analyst
- Support Team
What to expect when you partner with us
Implementation
Success Plan
Support
Change Management
Help Library
Implementation Guidance
Success Plan & Executive Business Review
During kick-off, we'll work with your leaders to create a Success Plan to better understand your company's challenges and goals. We'll help your employees navigate our product and solve any technical issues so can take the right actions, track progress, update your plan to help you achieve your overall objectives.
Best-in-Class Support
Our Support Team is your employee success sidekick. They’re not only readily available to Admin users—but your employees too! Let us help you free up your time and inbox. We’ll help with the technical questions and product guidance so you can stay focused on your success.
Change Management Success Tools
Change is hard. But we have all the resources and tools you need to drive excitement and adoption of your new performance tools. We offer easy-to-follow guides, comprehensive success sites, ready-to-use promotional templates, and customizable technical resources.
Help Library
From help docs to videos, our Help Library is full of readily available resources to educate you and your team on everything from product navigation and functionality to best practices.
Customer support that seems too good to be true
Available to all users
Accessible via chat, email, or phone
Fast and friendly responses
Reachable 24/7/365 with AI-Assist
"We had previously worked with a vendor that lacked quality customer support. Because of this, customer service was among our top decision factor in the shopping process. We wanted the ability to talk with a human and receive timely responses, which led us to go with Quantum Workplace. When talking with other Quantum Workplace customers they confirmed that everything we thought sounded too good to be true, was in fact, true."
Danielle Boyd
Chief Human Resources Officer at Rather Outdoors
It's time to make the right choice.
Don’t settle for less. Partner with Quantum Workplace to experience exceptional service and results.