Financial Services
6.3 million +
United States
20% of employees
Financial services employees have witnessed significant change since the start of the pandemic—which has no doubt impacted their engagement and performance. From balancing work and home life amid the pandemic, to the influx of remote positions available with more attractive salaries and benefits, turnover is straining financial services firms and their ability to provide the services their customers expect.
Our latest research explores drivers of engagement, areas of growth, and advice for building a magnetic culture that attracts, engages, and retains your best financial services employees.
Voluntary turnover in financial services is on the rise compared to previous years. We predict that voluntary turnover rates will reach a decade's high of nearly 20% by the end of 2021.
Source: Bureau of Labor Statistics
79% of financial services employees are considered highly engaged, which can be attributed to:
Yet, 20% of financial services employees are considered a retention risk due to perceptions of:
These items were the least favorable among financial services employees.
The best way to prevent unwanted turnover is to focus on making incremental improvements in pursuit of a better workplace. Attract, engage, and retain your financial services employees in a new world of work with these tips:
Professional growth and development are key to employee retention. Offer a variety of training and networking opportunities to ensure your employees are staying connected and on top of their game. Discuss career paths regularly to help your staff understand what skills or stretch projects might be necessary to progress professionally.
Learn how to boost your employee development strategy >
How and when financial services leaders communicate to their teams about organizational changes are critical to employee engagement and retention. Keep lines of communication open and ensure directors are continually sharing important updates and changes.
Learn how to improve leadership communication >
When financial services professionals are mentally and emotionally connected to their work, team, and organization, they are less likely to leave. Celebrating successes (large and small) can make a big difference in employee engagement. Public, real-time recognition shows associates that they are valued and crucial to your firm's success.
Learn how to increase employee engagement >
Getting a clear picture of turnover in your firm can be difficult. Prevent unwanted turnover and retain your bankers, advisors, and officers with Engagement, Performance, and Intelligence tools from Quantum Workplace.
Learn how the right tools can help you reduce employee turnover >