Culture Amp is a platform that helps collect and analyze employee feedback to improve workplace culture and engagement. Users appreciate its customizable survey tools, advanced analytics, actionable feedback, and easy integration, along with its user-friendly design and strong customer support. However, some users note limitations in customization, issues with translation, and a steep learning curve for new users due to the platform's many features.
Lattice
Lattice is an AI-powered people platform that helps HR teams enhance manager effectiveness, streamline operations, and use workforce insights to drive business success. Users appreciate its user-friendly interface, easy navigation, and Slack integration for reminders. However, some have encountered challenges with updating performance goals, a lack of notifications, mobile app issues, and difficulty finding certain features and information.
Leapsome
Leapsome is a people enablement platform used to connect performance management, employee engagement, and learning. It offers tools for goals and OKRs management, performance reviews, employee development, engagement surveys, feedback, compensation, and more. Users appreciate its user-friendly interface, ability to set development goals, and integration with tools like Slack and Google Calendar. However, some have noted a steep learning curve, navigation challenges, slow loading times, and a need for a more visually appealing interface.
Qualtrics
Qualtrics Employee Experience is a leading platform that provides AI-driven insights to enhance engagement, streamline HR processes, and boost retention. The platform offers tools for performance management, employee well-being, DEI initiatives, and more, integrating seamlessly with existing workplace systems. While praised for its comprehensive features, some users have noted challenges with the learning curve and navigation. Qualtrics empowers organizations to take strategic actions based on real-time data, driving productivity and employee satisfaction.
Workday Peakon Employee Voice
Workday Peakon Employee Voice is a platform that continuously gathers real-time employee feedback, turning it into actionable insights to improve business performance. It handles complex organizational structures and supports over 60 languages, making it suitable for large, global companies. Many users appreciate that Workday Peakon Employee Voice is easy to set up, provides valuable insights, and is user-friendly for both employees and managers. However, some users feel that Workday Peakon Employee Voice is overly complex, costly, and lacks features like raw data export, requiring constant attention to fully realize its benefits.
Eletive
Eletive is an intuitive platform that combines employee engagement surveys, performance management, OKR goal-setting, 360-feedback, and 1:1s in one place. It automates administrative tasks, allowing HR and managers to focus on improving employee performance and business goals. Users appreciate its ease of use, adaptability, and strong customer support. However, some users have faced challenges with generating consistent historical reports due to employee changes and found limitations in segment reporting and question customization.
Microsoft Viva Glint
Microsoft Viva Glint is a People Success Platform focused on improving workplace happiness. It helps organizations engage and develop their ta lent by collecting frequent feedback through surveys and pulses, then using advanced analytics to provide personalized insights and AI-driven recommendations. Additionally, Microsoft Teams integration allows for seamless communication and collaboration within the organization. However, some users feel that Viva Glint can be slightly inefficient and would benefit from more personalization options. Glint offers real-time visibility into organizational health, insights tailored to employee engagement, and guided actions for leaders at all levels.
15Five
15Five’s performance management platform helps businesses and employees thrive by combining generative AI, custom analytics, and human-centered principles. It enables HR leaders to boost engagement, performance, and retention through tools like 360° performance reviews, engagement surveys, goal tracking, manager development, and regular feedback via guided 1-on-1s and check-ins. However, some users fell that 15Five’s customer support could be more responsive and that the platform can be overwhelming to set up due to its many features.
Employee engagement trends and best practices
Amid constant change, the challenges organizations encounter can seem overwhelming. Yet, it remains essential to focus on what truly matters—ensuring employee success. Drawing insights from one million voices in the Best Places to Work contest, we’ve highlighted the most important issues impacting employees today.
Keep reading to discover the key trends that will shape the future of employee engagement and help you drive meaningful change within your organization.
The “Big Stay” is here.
Employee engagement declined for the first time in a decade, returning to pre-pandemic levels. While quit rates have fallen, employee engagement has also dropped, making retention a top priority this year. Retention strategies should go beyond addressing immediate turnover; they must also prevent future attrition. In any job market, prioritizing employee retention is crucial for keeping your top talent over the long term.
You can’t get by with mediocre culture.
Two-thirds of employees say their workplace culture positively impacts them. A strong company culture is key to attracting and keeping top talent. Whether you shape it or not, culture affects how employees feel and perform. People want to be connected to their team, recognized for their work, and given feedback that helps them grow.
Employees expect you to act on survey results.
Less than half of employees report that their organization regularly acts on survey results. Organizations often ask for employee feedback but fall short of action. This missing step is crucial for effective engagement strategies. Without action, insights won’t improve engagement, performance, or culture.
Engagement is key to strong retention and performance.
Executives and business leaders recognize the impact of engagement efforts, noting that engagement directly influences individual, team, and overall business performance. Engagement isn’t about perks like free snacks or game rooms. Real engagement is about the connection employees feel to their work, team, and organization. To drive engagement, you need to understand the underlying issues of disengagement.
Employees want to drive organizational success.
Over half of all employees, particularly managers, want more peer recognition for their work. Employees are more motivated when they see how their work contributes to organizational goals. This requires clear connections to those goals, recognition for their efforts, and constructive feedback for improvement.
Managers matter but don’t feel supported.
Nearly 70% of employees who get feedback only twice a year or less express a desire for more frequent feedback. Not everyone is naturally skilled at management, but managers are crucial for boosting engagement and performance by coaching employees, giving useful feedback, and guiding goal setting. The best way organizations can ensure success is by supporting managers in this role.
Organizations still aren’t ready for AI.
Just 21% of employees have used AI at work in the past week. Artificial intelligence can greatly influence the workplace, making it essential for your organization to have an AI strategy. Embracing AI's opportunities now is crucial, rather than waiting for it to affect your business.
Change isn’t the problem – how you manage it is.
When organizations frequently communicate changes, 79% of employees report being highly engaged. Change is inevitable and will always affect the workplace. However, it's not the change itself that impacts employees the most—it’s how you manage it.
As you set goals for your organization, these trends and best practices can help you stay focused. Embrace change, aim for continuous improvement, and most importantly, let data guide your decisions to ensure you make the right choices when they matter most.
Employee Engagement Software Case Study
As Seacoast Bank experienced rapid growth through acquisitions, maintaining a highly engaged workforce became increasingly challenging. They recognized the need to enhance their employee listening framework, which relied heavily on an annual engagement survey.
To ensure continued engagement and alignment, they sought additional mechanisms for employee feedback and greater involvement from managers and teams throughout the entire process—before, during, and after the survey.
Quantum Workplace supported Seacoast Bank in addressing their engagement challenge. Our employee success platform enabled them to go beyond annual engagement surveys and implement a continuous listening strategy.
By equipping their HR team with powerful tools to capture feedback through various surveys and 1-on-1s, we empowered managers and teams to take ownership of engagement. Our platform's easy-to-use reporting features enabled Seacoast's leaders to identify actionable insights and foster a collaborative culture focused on driving meaningful change.
As a result, Seacoast saw increased survey participation, improved employee engagement, and positive impacts on business outcomes like turnover and promotion rates.
Seacoast Bank was able to leverage Quantum Workplace to:
- Implement a continuous listening strategy to measure and act on what matters most.
- Empower managers and teams with simplified reporting to understand and utilize engagement data.
- Mobilize teams to create an engaging employee experience through collaborative action planning and engagement-focused 1-on-1 conversations.
➡️ What are you hoping to impact with employee engagement software? Let's talk!! >>
Quantum Workplace's employee engagement platform
If you're looking for employee engagement software that not only provides technology, but also expertise that supports your employee listening strategy, Quantum Workplace just might be the perfect match. When you partner with us, we help you build a culture of employee success by:
- Uncovering meaning. Our expertise, analytics and benchmarking help you make sense of feedback and gain a deeper understand of its true meaning.
- Making action easy. We help you uncover critical insights for your leaders, streamline processes for HR, and seamlessly integrate into team workflows.
- Being a partner you can rely on. Experience the support of a strategic partner by your side, with guidance and focus to help you improve work every day.
Don't wait, schedule a demo today. Ask questions, explore benefits, and see how the platform can help you and your people leaders quickly move from insight to action!
Employee Engagement Software FAQs
How do you implement employee engagement software?
This outlines the key steps and a recommended timeline to ensure a successful launch within your organization.
Pre-Launch (4-6 Weeks Before Launch)
Define Survey Goals and Objectives
- Clearly identify what you want to achieve with the survey.
- Establish key metrics and outcomes to measure success.
Assemble Your Survey Team
- Gather a team responsible for survey planning, execution, and follow-up.
- Assign roles such as project lead, data analyst, and communication lead.
Plan Your Communication Strategy
- Develop a communication plan to inform employees about the upcoming survey.
- Prepare key messages, FAQs, and leadership endorsements to build awareness.
Review and Finalize Survey Content
- Collaborate with stakeholders to finalize survey questions.
- Ensure the questions align with your objectives and are relevant to your employees.
Configure Your Survey Platform
- Set up the survey platform according to your organization’s requirements.
- Customize demographics, visibility settings, and any required integrations.
Launch Phase (Survey Day - 2 Weeks)
Final Pre-Launch Checklist
- Ensure all communications are ready to go.
- Confirm that the survey platform is fully configured and tested.
- Launch the Survey
- Send out the survey to all selected participants.
- Monitor initial response rates and address any technical issues promptly.
Ongoing Communication
- Send reminders to employees who haven’t completed the survey.
- Continue promoting the survey through internal channels.
Post-Survey (1-2 Weeks After Survey Closes)
Data Analysis
- Collect and analyze survey data to identify key insights and trends.
- Work with your survey team to interpret results and identify areas for improvement.
Share Results with Leadership
- Present the findings to senior leadership and discuss potential actions.
- Use the data to support strategic decision-making.
Communicate Results to Employees
- Prepare a summary of the survey results and share it with employees.
- Be transparent about what the organization plans to do in response to the feedback.
Action Planning
- Develop an action plan based on survey insights.
- Assign responsibilities and timelines to ensure follow-through.
Continuous Feedback Loop
- Establish a process for ongoing feedback and follow-up surveys.
- Regularly review progress on action items and adjust as needed.
How do I make the business case for team engagement tools?
Investing in employee engagement software impacts many individuals. Gaining each stakeholder group’s support is crucial for success. While brainstorming on your own is helpful, it's equally important to interview key stakeholders to gather diverse perspectives. This approach allows you to identify potential challenges early, ensuring you're prepared before finalizing the purchase. For most organizations, the managers are the central users of an employee engagement tool. If that’s the case for your organization, make sure you are looking for a tool that:
- Seamlessly integrates into a manager’s daily tasks.
- Simplifies coaching by removing uncertainty.
- Enhances visibility across teams.
- Fosters continuous improvement for building high-performing teams.
- Offers insights and resources to support manager development.
- Ensures consistent people practices across all teams.
Involving key stakeholders and managers early can guide you in making well-informed, strategic choices, ensuring that the employee engagement software you select aligns with and supports your organization's objectives.
How are other organizations leveraging employee survey software?
Grant Thornton, one of America’s leading providers of audit, assurance, tax, and advisory services, set out to become an employer of choice and improve employee satisfaction by enhancing how they gathered and used feedback. They partnered with Quantum Workplace to implement a data-driven strategy, using pulse surveys to regularly collect real-time employee insights. These insights helped the firm make timely improvements and focus on what mattered most to employees, such as impactful work and growth opportunities. By using analytics and action plans, Grant Thornton turned feedback into clear strategies, resulting in higher engagement, reduced turnover, and a stronger reputation as a top employer in the accounting industry.
Scooter's, a rapidly-growing specialty coffee franchise, faced the challenge of maintaining its close-knit, family-oriented culture while expanding rapidly and adapting to a hybrid work model during the pandemic. The Great Resignation and a highly competitive job market added pressure to attract and retain top talent, all while keeping employees engaged and developing remote team members. To address these challenges, Scooter's Coffee turned to Quantum Workplace's suite of tools. Quantum Workplace's Engagement and Pulse Surveys helped the company gather valuable feedback, identify at-risk employees, and take immediate action to prevent burnout and turnover. These tools helped Scooter's Coffee promote engagement, maintain culture, and drive growth in a hybrid workforce.
Benesch, a leading engineering firm, faced the challenge of maintaining employee engagement and unity during rapid growth and a shift to a hybrid work model. To address this, they partnered with Quantum Workplace to implement engagement surveys, performance management tools, and 1-on-1s, which helped them gather and act on employee feedback. This allowed Benesch to enhance diversity, inclusion, pay equity, and development efforts, while empowering managers to set actionable goals. By aligning individual and company-wide objectives, Benesch improved retention, increased engagement, and strengthened its culture despite a dispersed workforce.
Explore other case studies to see how organizations are successfully utilizing employee engagement software.
How do ensure adoption & usage of employee engagement software?
Here are some tips for increasing adoption and usage of your survey platform:
1. Get Leaders Involved
Leaders need to be part of the conversations using the new tools. If they don’t engage, it might seem like the tools aren’t important. Leaders should set a weekly reminder to recognize good work, showing their support and setting a good example.
2. Identify Enthusiastic Team Members
Find employees who are excited about the new tools and encourage them to share their enthusiasm with others. Their positive attitude can help motivate the rest of the team and provide helpful feedback
3. Highlight Great Work Regularly
Leaders should regularly recognize and share examples of excellent work or contributions made using the new tools. This could be done in team meetings or through emails. The goal is to celebrate different types of contributions, which encourages everyone to use the tools and stay engaged.